Refund Policy

1. How Plus billing works

Wealora's Plus plan is billed once for the monthly or yearly period you choose, through our secure payment partner. There's no subscription running in the background and nothing auto-charges you — your access simply lasts for the period you paid for. When it ends, your account moves back to the Free plan on its own; nothing is deleted, and you can renew or upgrade again any time. Full pricing is on our Pricing page.

2. The free trial

Every new account gets a 15-day trial with full Plus-equivalent access automatically — no card required, no charge of any kind. Since nothing is ever paid during the trial, there's nothing to refund or cancel: if you don't upgrade before it ends, your account simply moves to the Free plan.

3. General policy

Because Plus is a single, deliberate one-time payment for a fixed period (not a recurring charge you might forget about), payments are generally non-refundable once processed — including for a period you've only partially used. We'd rather you decide with the pricing and features clearly in front of you before paying than rely on a refund afterward.

4. When we'll consider a refund

We review these in good faith on a case-by-case basis:

• Duplicate charge — you were billed more than once for the same upgrade.
• Charged but not upgraded — payment succeeded but a technical failure on our end left your account without Plus access.
• Unauthorized transaction — you believe the payment wasn't made by you or with your permission.
• Clear billing error — you were charged the wrong amount or in the wrong currency due to a fault in our pricing/checkout.

Simply changing your mind after a successful upgrade, or not using the features you paid for, isn't covered by these exceptions.

5. How to request one

Email support@wealora.in from your account's registered email address with:

• The payment/transaction ID (from your payment confirmation, or visible in-app under your billing history)
• The date and amount charged
• A short description of what went wrong

You can also reach us through our contact form.

6. Review & processing time

We aim to respond to every refund request within 3-5 business days. If approved, the refund is issued back to your original payment method through our payment partner — banks and card networks typically take a further 7-10 business days to reflect it in your account, which is outside our control once the refund is issued.

7. What happens to your account

If a refund is approved, Plus access is removed and your account returns to the Free plan. Nothing beyond Free plan limits is deleted — it stays visible but locked, exactly as it would if a paid period simply lapsed, until you upgrade again or free up space.

8. Changes to this policy

We may update this policy as Plus billing evolves. We'll update the "Last updated" date above when we do; continuing to use the Service after a change means you accept the updated policy.

9. Contact us

Questions about a charge or this policy? Reach us at support@wealora.in or through our contact form. See also our Terms & Conditions and Privacy Policy.